Plug in your usb and select 'PC Suite' on your phone and it should automatically open LG PC Suite III
..... (if you haven't got LG PC Suite III - then it SHOULD download it for you)
After this you wait a couple of minutes (about 3-5)
to let is properly load and let it look for updates for you LG PC Suite and for your LG POP phone ....
you then click on --> Tool
and then *Phone Upgrade
- if you want to update your LG PC Suite then you click on --> Help and then *Update*Simple ....................
--> LG PC Suite III also looks for updates itself too but you have to wait something like 5mins before its comes up with a small message saying something like 'New Update Available' - or something like that.HOPE THIS HELPS! Numaan